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  1. Well Proz
  2. Frequently Asked Questions

Frequently Asked Questions

Find answers to the most frequently asked questions.

Z Pro Marketing Services

  • How To Add Z Pro Marketing to Your Facebook Page

How the Money Works

  • How to Connect to Plaid
  • Why Haven't I Received My First Stripe Payout?
  • How Is Sales Tax Determined for Supplement Orders?
  • How Do I Charge for a Consultation?
  • How Does WholeScripts Billing Work?

Patient Experience

  • How Does the Buy Now, Pay Later Feature Work?
  • How Do Patients Find Blood Draw Centers?
  • How to Schedule Services Purchased Through Well ProZ
  • Can Patients View Their Lab Test Results?
  • How Will My Patient Be Directed to a Blood Draw Site Location Once They Place an Order?
  • Where do patients accept terms and conditions?

Promoting Your Shop

  • How To Connect Your Social Media Accounts

Managing Patients and Orders

  • How Can I Check the Status of My WholeScripts Integration?

Adding Products and Services

  • Why Can't I See Products in My Shop?
  • Which Supplement Brands Can I Offer in My Shop?
  • Why Can’t I See My WholeScripts Supplements in My Shop?
  • What does the Product Approval Status actually mean?

Setting Up Your Well ProZ Shop

  • Can I Add Multiple Emails to My Well ProZ Account?
  • How To Change Prices in Your Shop
  • How To Complete the $10 Well ProZ Checkout Exercise

General

  • Does Well ProZ Accept HSA or FSA?
  • How Do I Change My Account Email Address?
  • How Do I Reset My Password?
  • Why Can’t I Log Into My Account?
  • Exception List for Shipping Tests

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